# Terms of Service
**Effective Date:** 11-04-2026
**Last Updated:** 11-04-2026
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## 1. Acceptance of Terms
By accessing or using Ganorrix (“Company”, “we”, “our”, or “us”) and our WhatsApp bulk messaging SaaS platform (“Service”), you agree to be bound by these Terms of Service (“Terms”).
If you do not agree, you must not use the Service.
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## 2. Eligibility
You must:
* Be at least 18 years old
* Have the authority to represent a business (if applicable)
* Provide accurate and complete information during registration
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## 3. Account Registration & Login
### 3.1 Account Creation
To use the Service, you must create an account by providing:
* Name
* Email address
* Phone number
* Business details (if applicable)
You agree to keep your information accurate and updated.
### 3.2 Login Credentials
* You are responsible for maintaining the confidentiality of your login credentials
* Any activity under your account is your responsibility
* Notify us immediately of unauthorized access
### 3.3 Account Access & Suspension
We reserve the right to suspend or terminate accounts if:
* False information is provided
* Terms are violated
* Suspicious or abusive activity is detected
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## 4. Description of Service
Our platform enables users to:
* Send bulk WhatsApp messages
* Manage contacts and campaigns
* Automate messaging workflows
We may modify, update, or discontinue features at any time without prior notice.
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## 5. User Responsibilities
You agree NOT to:
* Send spam or unsolicited messages
* Use purchased or scraped contact lists
* Violate any applicable laws or regulations
* Infringe on intellectual property rights
* Misuse the platform for fraudulent activities
You agree to:
* Obtain explicit opt-in consent before messaging contacts
* Provide an opt-out option in communications
* Comply with all applicable data protection laws
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## 6. WhatsApp Policy Compliance
This Service relies on WhatsApp infrastructure and APIs. By using it:
* You must comply with WhatsApp Business policies
* You acknowledge that WhatsApp may restrict or ban numbers for violations
* We are not responsible for any WhatsApp account restrictions, bans, or penalties
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## 7. Fees and Payments
* Certain features require paid subscriptions
* Fees are billed in advance and are non-refundable unless stated otherwise
* Failure to pay may result in service suspension
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## 8. Intellectual Property
* All platform content, software, and branding belong to ganorrix
* You are granted a limited, non-exclusive, non-transferable license to use the Service
* You may not copy, modify, or reverse-engineer any part of the platform
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## 9. Data and Privacy
Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to data collection and use as outlined in that policy.
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## 10. Service Availability
We strive to ensure uninterrupted access, but:
* We do not guarantee uptime or availability
* Maintenance, updates, or technical issues may cause downtime
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## 11. Limitation of Liability
To the fullest extent permitted by law:
* We are not liable for indirect, incidental, or consequential damages
* We are not responsible for message delivery failures or delays
* We are not liable for losses due to WhatsApp restrictions or bans
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## 12. Indemnification
You agree to indemnify and hold harmless ganorrix from any claims, damages, or liabilities arising from:
* Your use of the Service
* Violation of these Terms
* Violation of third-party rights or laws
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## 13. Termination
We may suspend or terminate your account at any time if:
* You violate these Terms
* Required by law
* There is risk to the platform or other users
You may terminate your account at any time by contacting us.
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## 14. Changes to Terms
We may update these Terms periodically. Continued use of the Service after updates constitutes acceptance of the revised Terms.
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## 15. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Vadodara, gujarat.
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## 16. Contact Information
For any questions or concerns:
**Email:** sales@ganorrix.com
**Company Name:** Ganorrix
**Address:** A1-35, akshar pavalion, vasna bhayli road, vadodara, gujarat-391410
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## 17. Disclaimer
This Service is not affiliated with, endorsed by, or officially connected to WhatsApp Inc. Users are solely responsible for compliance with WhatsApp policies and applicable laws.
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**End of Terms of Service**