# Privacy Policy
**Effective Date:** 08/04/2026
**Last Updated:** 08/04/2026
## 1. Introduction
Welcome to ganorrix (“Company”, “we”, “our”, or “us”). We provide a SaaS platform that enables businesses to send bulk messages via WhatsApp (“Service”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By using our Service, you agree to the terms outlined in this policy.
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## 2. Information We Collect
### 2.1 Personal Information
We may collect the following personal information:
* Name
* Email address
* Phone number
* Business name
* Billing and payment details
### 2.2 Customer Data (User-Provided Data)
When you use our platform, you may upload or input:
* Contact lists (phone numbers)
* Message content
* Campaign data
You are solely responsible for ensuring that you have obtained proper consent from your contacts before uploading their data.
### 2.3 Automatically Collected Data
We may collect:
* IP address
* Browser type and version
* Device information
* Usage logs
* Cookies and tracking data
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## 3. How We Use Your Information
We use collected data to:
* Provide and operate the Service
* Process transactions
* Improve platform performance
* Communicate updates and support
* Prevent fraud and misuse
* Comply with legal obligations
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## 4. WhatsApp Compliance
Our Service operates in compliance with WhatsApp policies. By using our platform:
* You agree to follow WhatsApp Business policies
* You must obtain explicit consent (opt-in) before messaging users
* You must provide an opt-out mechanism in your messages
We are not responsible for misuse of the platform or violations of WhatsApp policies by users.
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## 5. Data Sharing and Disclosure
We do not sell your personal data. We may share information with:
### 5.1 Service Providers
* Cloud hosting providers
* Payment gateways
* Analytics tools
### 5.2 Legal Requirements
We may disclose data if required by law or to:
* Comply with legal processes
* Protect rights and safety
* Prevent fraud or abuse
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## 6. Data Retention
We retain your data only as long as necessary:
* Account data: Until account deletion
* Campaign data: As per service needs
* Logs: For security and analytics purposes
You can request deletion of your data at any time.
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## 7. Data Security
We implement industry-standard security measures including:
* Encryption
* Secure servers
* Access control mechanisms
However, no method of transmission over the internet is 100% secure.
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## 8. User Responsibilities
As a user of our platform, you agree:
* To use the Service legally
* Not to send spam or unauthorized messages
* To obtain proper user consent before messaging
* To comply with applicable data protection laws
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## 9. Your Rights
Depending on your jurisdiction, you may have rights to:
* Access your data
* Correct inaccurate data
* Request deletion
* Object to processing
* Withdraw consent
To exercise these rights, contact us at: sales@ganorrix.com
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## 10. Third-Party Services
Our platform may integrate with third-party services. We are not responsible for their privacy practices. Please review their policies separately.
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## 11. Cookies Policy
We use cookies to:
* Enhance user experience
* Track usage analytics
* Improve services
You can disable cookies via your browser settings.
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## 12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
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## 13. Contact Us
If you have any questions about this Privacy Policy, contact us:
**Email:** sales@ganorrix.com
**Company Name:** ganorrix
**Address:** A1-35, akshar pavalion, vasna bhayli rd, vadodara, gujarat, india-391410
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## 14. Disclaimer
Our platform is not affiliated with or endorsed by WhatsApp Inc. Users are responsible for complying with WhatsApp’s terms and applicable laws.
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**End of Privacy Policy**